Sales Showroom
Lion Business Park
Dering Way
Gravesend
Kent
DA12 2DN
01474 358712
sales@applemg.co.uk
Opening Hours
Mon - Fri 9.00am - 5.30pm
Saturday 9.00am - 5.00pm
Sunday Closed
Service Centre
Camer Park Road
Meopham
Kent
DA13 0AL
01474 813060
service@applemg.co.uk
Opening Hours
Mon - Fri 8.30am - 5.30pm
Saturday 8.30am - 12.30pm
Sunday Closed
Parts
Lion Business Park
Dering Way
Gravesend
Kent
DA12 2DN
01474 361277
mgparts@applemg.co.uk
Opening Hours
Mon - Fri 9.00am - 5.30pm
Saturday Closed
Sunday Closed
Official KGM Dealer and MG Authorised Repairer & Parts for Kent and South East
Apple Developments are committed to provide clear and concise information, great value and be there for you, not just while you are choosing your next vehicle but during the contract period too. We are fully committed to providing the highest standards of service and advice and we never forget that you have a choice of where you buy your vehicle.
Consumer Duty is one of the key principles set by the Financial Conduct Authority to ensure our business has at its heart your best interests and that we act in an honourable, transparent way that is always easy for you to understand enabling you to be able to decide if our products are suitable for your requirements.
We will provide helpful and honest responses to your questions or concerns in a timely fashion. As a part of this, apple MG follows the relevant aspects of the Financial Conduct Authority's four outcomes regarding Consumer Duty.
These outcomes are listed below.
- Consumer understanding - consumers are equipped to make good decisions. Information is made available at the right time and is understandable.
- Price and value – products and services should be sold at a price that reflects their value. There should be no excessively high fees.
- Product and services – the firm’s products and services should be fit for purpose. The terms match the target customer needs and products and services work as expected.
- Consumer support – customer service should be responsive and helpful. It should be as easy to complain about or switch and cancel products or services as it was to buy them.
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